Privacy Policy

Effective Date: 12 Jan 2025

1. Introduction

iPRIMED (“us”, “we”, or “our”) operates https://www.iprimed.com (hereinafter referred to as the “Service”).

This Privacy Policy and Terms and Conditions govern your visit to our website and explain how we collect, use, safeguard, and disclose information resulting from your use of our Service. They also outline the legal terms that apply when you access and interact with our website and services.

This policy applies to all users, including job applicants, trainees, clients, and website visitors.

By using the Service, you agree to the collection and use of information in accordance with this policy and to the legal obligations and rights outlined below.

2. Definitions

  • Service: The website operated by iPRIMED at https://www.iprimed.com.
  • Personal Data: Any data relating to an identified or identifiable living individual.
  • Usage Data: Data collected automatically through your use of the Service (e.g. IP address, browser type).
  • Cookies: Small files placed on your device used for tracking and remembering preferences.
  • Data Controller: The entity that determines the purposes and means of processing Personal Data (iPRIMED in this context).
  • Data Processor: A third party that processes data on behalf of the Data Controller.
  • Data Subject: The individual whose Personal Data is processed.
  • User: The individual accessing or using the Service, corresponding to the Data Subject.

3. Terms and Conditions of Use

By accessing our website, you agree to comply with the following terms:

  • Eligibility: You must be at least 18 years of age to use our services.
  • Accountability: If you create an account, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  • Prohibited Use: You may not use the site for any unlawful purpose or to solicit the performance of any illegal activity.
  • Intellectual Property: All content on our website, including text, graphics, logos, and software, is the property of iPRIMED and protected under applicable copyright laws.
  • Third-party Links: Our site may contain links to other websites. We are not responsible for the content or practices of these external sites.
  • Termination: We may suspend or terminate your access to our Service at our discretion, without notice, for conduct that we believe violates these Terms.
  • Changes to the Service: iPRIMED reserves the right to modify, suspend, or discontinue any part of the Service without prior notice.
  • Limitation of Liability: iPRIMED is not liable for any indirect, incidental, or consequential damages arising from your use of the Service.
  • Governing Law: These Terms are governed by the laws of India, and any disputes arising shall be subject to the jurisdiction of courts in Bengaluru, India.

4. Information Collection and Use

We collect several types of information to provide and improve our Service.

5. Types of Data Collected

Personal Data

We may collect personally identifiable information, including:

  • Email address
  • First and last name
  • Phone number
  • Address (including city, state, country, ZIP/postal code)
  • Cookies and Usage Data
  • Additional data relevant to recruitment, training, or business engagements (e.g. date of birth, qualifications, citizenship, professional history)

You may opt out of receiving promotional emails by using the unsubscribe link in our emails.

Usage Data

This includes:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Device type and identifiers

Tracking & Cookies

We use cookies to:

  • Operate the Service (Session Cookies)
  • Remember preferences (Preference Cookies)
  • Provide security (Security Cookies)
  • Serve relevant ads (Advertising Cookies)

Users may refuse cookies via browser settings. Note that some features may not function without cookies.

Consent Management

Upon your first visit, a cookie banner enables you to manage your cookie preferences in compliance with applicable data protection laws. Consent is logged and managed through our consent tool.

5A. Consent Collection and Legal Basis for Processing

We obtain user consent through the following mechanisms:

  • A cookie banner is presented on your first visit, allowing you to accept or customise preferences for cookies and tracking tools.
  • Opt-in checkboxes are used on contact, registration, and application forms for marketing communications or data sharing.
  • Where required, explicit consent is requested before processing sensitive or optional personal information.

Consent records are securely stored and managed via our internal consent management system and/or third-party tools compliant with global data privacy standards.

Legal Bases for Data Processing

We rely on the following legal bases for processing your data, as applicable:

  • Consent – For optional communication, cookies, and marketing activities.
  • Contractual necessity – When you enter into a service, training, or recruitment agreement with us.
  • Legitimate interests – For website analytics, security, and improvement, provided these do not override your rights.
  • Legal obligation – For compliance with applicable laws, regulatory, or audit requirements.

Terms of Use

Our full Terms of Use are integrated into this document under Section 3 – Terms and Conditions of Use

6. Use of Data

We use data to:

  • Deliver and maintain our Service
  • Notify you of updates
  • Offer customer support
  • Improve and personalise user experience
  • Provide insights, promotions, and newsletters
  • Fulfil contractual and legal obligations
  • Analyse usage patterns and performance
  • Ensure system security and integrity

7. Retention of Data

  • Personal Data is retained only for as long as necessary for the purposes outlined in this policy or as required by law.
  • Usage Data may be stored for a shorter period, unless required for security or legal compliance.

8. Transfer of Data

Your information may be transferred and processed in India or other jurisdictions (including the UK, Switzerland, and the US) where data protection laws may differ.

By using the Service, you consent to such transfer.

Where applicable, Standard Contractual Clauses (SCCs) or similar safeguards are used to ensure protection during cross-border transfers.

Adequate security measures are implemented to protect your data in all jurisdictions.

9. Disclosure of Data

Legal Requirements

We may disclose your data if required to:

  • Comply with legal obligations
  • Enforce our rights
  • Prevent or investigate wrongdoing
  • Protect users or the public

Business Transfers

If we are involved in a merger or acquisition, your data may be transferred accordingly.

With Your Consent

We may disclose your data with your explicit consent or to fulfil the purpose for which you provided the data.

10. Security of Data

We implement commercially reasonable security measures, including encryption, access controls, and secure servers.

Access to personal data is role-based and limited to authorised personnel only.

However, no internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.

11. Your Rights under GDPR (UK, EU, Swiss Residents)

If you are a resident of the UK, EU, or Switzerland, you have the right to:

  • Access and correct your data
  • Delete your data
  • Restrict or object to processing
  • Receive your data in portable format
  • Withdraw consent at any time

To exercise your rights, contact us at info@iprimed.com. We may ask for ID verification before fulfilling requests.

12. Rights under India DPDPA 2023

For users in India, we adhere to the Digital Personal Data Protection Act, 2023. Your rights include:

  • Right to access and correct your data
  • Right to withdraw consent
  • Right to grievance redressal

Our Data Protection Officer (DPO) can be contacted at info@iprimed.com for all privacy-related queries.

13. Service Providers

Third-party providers may assist us with services such as hosting, analytics, development, and customer support.

  • These vendors are contractually obligated to handle data securely and only for designated purposes.
  • They are subject to periodic reviews and compliance checks.

14. Analytics

We may use third-party tools (e.g. Google Analytics) to understand usage patterns and enhance our offerings.

15. CI/CD Tools

Development tools may be used to automate processes and deliver continuous updates securely.

16. Behavioural Remarketing

We may use cookies and third-party services (like Google Ads or LinkedIn) to retarget ads based on your previous interactions with our Service.

17. Payments

When you make payments through the Service, your card details are handled by secure PCI-DSS compliant third-party processors (e.g. Razorpay, Stripe).

We do not store any payment card information.

18. Links to External Sites

Our Service may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies separately.

19. Children’s Privacy

We do not knowingly collect data from children under 18.

If you become aware that a child has shared Personal Data with us without parental consent, please contact us immediately. We will delete such data from our servers.

20. Changes to This Privacy Policy and Terms

We may update this document periodically. Changes will be posted on this page with an updated effective date.

Where material changes occur, you will be notified via email or a site-wide notice.

21. Contact Us

For questions, concerns, or data access requests:

Email: info@iprimed.com

Attn: Data Protection Officer / Compliance Team