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Overview
The IT/ITeS industry in India has been trying to move up the value chain and get into Business transformation engagements and non – linear revenue models.
After trying for a few years, we have reached the stage that the “generals/leadership” have internalized the concept and are eager and excited to go on the “non – linear” journey; however, the “foot soldiers” ( 0 – 3 year experience engineers/analysts) are far from getting it – by the time the message reaches them, most of it gets dissipated. For an organization to successfully move up the chain, it is imperative that the strategies get executed as planned, for which the “foot soldiers” will have to understand, appreciate the strategy and then execute optimally.
The “foot soldiers” need to be armed with the right set of skills to achieve the goals set by the leadership. Today’s approach to skill development is suboptimal as not much is done to enhance the consultative skills of this ‘young adult” segment as most of the focus is on the content skills ( technology, process and maybe,domain) and minimal on core skills like tolerance for ambiguity, change management, flexibility, proactiveness, coping ability, relationship building ( which is not relevant only for sales folks but also for people in delivery esp. as we work in virtual models) which are essential for a professional to optimally conceptualize and successfully execute high end engagements. The “foot soldiers” needn’t be experts in the core skills but should at least be aware of the same so that they can appreciate them and bring them into practice/application while leveraging the content skills i.e. in an integrated manner.
It is not easy to imbibe core skills as it deals with behavioral change and has to be learnt in the proper context i.e. while executing the "content" skills – the skills for which the person is hired. Today’s education focuses on one skill at a time whereas the human mind deals with multiple skills at a given point of time to execute any task….this leads to suboptimal application. We have devised a method and systems (which is undergoing patenting) which deals with these skills in an integrated manner starting from entry level to mid level professionals
We work in various engagement models
- You can evaluate our interns from a hiring standpoint as they complete their 3+ month internship with us – if they fit the bill, offer them a job.
- We help hire ( leveraging our 7 dimensional Assessment technique - iPAT), train and deploy fresh talent specifically for your needs
- Pure Play Assessment services ( leveraging iPAT) to hire better – this cuts across fresh and experienced talent
- Short duration programs targeted at all levels to enhance CSAT scores, Build a Consultative Mindset, Effective Customer engagement and Domain training (focused around BFSI and Telecom)
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